Terms of Service

01Acceptance of these terms

These Terms of Service ("Terms") are a legal agreement between you and Quik Sports ("Quik Sports", "we", "us"). They govern your use of the Quik Sports mobile apps, website and related services (the "Services"). By creating an account or using the Services, you agree to these Terms and to our Privacy Policy, Cancellation & Refund Policy and Community Guidelines.

02What Quik Sports is

Quik Sports is a technology platform that helps:

• Players discover and book sports grounds, turfs and courts, and join academies;
• Ground owners list venues and manage slots, bookings and payments;
• Academies manage batches, students, attendance, fees and announcements;
• Teams organise squads, games and shared expenses.

Quik Sports is an intermediary. We do not own or operate any venue or academy, and we are not a party to the agreement between a player and a venue or academy.

03Eligibility

You must be at least 13 years old to use the Services. If you are under 18, you may use the Services only with the involvement and consent of a parent or legal guardian, who accepts these Terms on your behalf. Venue owners and academies must be at least 18 and legally able to enter into contracts.

04Your account

• You sign in with your mobile number and a one-time code (sent on WhatsApp), or with Google Sign-In. You may also add an email and password.
• Keep your details accurate and your sign-in private. You are responsible for all activity on your account.
• Tell us immediately at the support address below if you suspect unauthorised access.
• One person, one account. Do not impersonate anyone or create accounts by automated means.

05Bookings

• A booking request is confirmed when the venue accepts it, or immediately where the venue has turned on auto-confirm.
• You may withdraw a request at any time before the venue confirms it.
• After confirmation, cancellations, rescheduling and refunds follow the venue's rules and our Cancellation & Refund Policy.
• Arrive on time and follow the venue's rules, dress code and safety instructions. The venue may refuse entry for misconduct.

06Prices and payments

• Prices are set by each venue or academy and shown in Indian Rupees (INR), inclusive of applicable taxes unless stated otherwise.
• You pay the venue or academy directly by UPI, cash, or through online checkout where available. Online payments are processed by our payment partners (Razorpay, Cashfree) under their terms.
• Quik Sports does not charge players, venues or academies any booking or service fee at this time. If we introduce fees in future, we will tell you clearly in advance and they will not apply to past bookings.
• Venues and academies confirm in the app when they have received payment. Any dispute about a payment made outside the app is between you and the venue, though we will try to help.
• Quik Sports does not sell digital goods, subscriptions or in-app purchases.

07Rules for grounds and academies

If you list a ground or academy, you agree to:

• Keep your listing accurate, including photos, address, facilities, prices, slots, batches and fees;
• Honour bookings and enrolments you confirm, and process refunds you owe promptly;
• Record payments truthfully and keep your payout details correct;
• Hold all licences, permissions, insurance and safety measures required for your premises and activities;
• Take responsibility for your staff and coaches, including appropriate background checks for anyone working with minors;
• Use player and student data only to provide your services, and in line with applicable data protection law.

The Verified badge means we have reviewed ownership proof you submitted. It is not an endorsement of quality or safety. We may hide or remove listings that are misleading, inactive or break these Terms.

08Teams, wallets and ledgers

Team wallets and split ledgers are records your team keeps for its own convenience. Money paid between teammates is between you; Quik Sports does not hold, transfer or guarantee these funds and is not a bank, wallet issuer or payment system operator.

09Your content

You keep ownership of the photos, reviews, messages and other content you post ("User Content"). You grant Quik Sports a non-exclusive, worldwide, royalty-free licence to host, display and distribute your User Content solely to operate and promote the Services. You confirm you have the rights to everything you upload.

User Content must follow our Community Guidelines. You can report content or users through Help & support in the app, and we may remove content or suspend accounts that break the rules.

10Things you must not do

• Make fake bookings, fake listings, fake reviews or fraudulent payments;
• Harass, threaten, abuse or discriminate against anyone;
• Post illegal, sexual, violent, hateful or misleading content;
• Scrape, harvest or misuse other users' data;
• Reverse engineer, hack, overload or interfere with the Services;
• Use the Services for any unlawful purpose or in breach of any third party's rights.

11Our intellectual property

The Quik Sports name, logo, app, website and all related software, designs and content (excluding User Content) belong to us or our licensors and are protected by law. We give you a limited, personal, non-transferable, revocable licence to use the app for its intended purpose. You may not copy, modify or distribute it without our written permission.

12Additional terms for iOS users

If you downloaded the app from Apple's App Store:

• These Terms are between you and Quik Sports only, not Apple. Apple is not responsible for the app or its content.
• Apple has no obligation to provide maintenance or support for the app.
• If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any). To the extent permitted by law, Apple has no other warranty obligation.
• Apple is not responsible for addressing any claims relating to the app, including product liability, legal or regulatory compliance, or consumer protection claims.
• Apple is not responsible for any third-party claim that the app infringes intellectual property rights.
• You confirm you are not located in a country subject to a U.S. Government embargo, and are not on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

Your use of the app is also subject to Apple's Standard EULA to the extent it does not conflict with these Terms.

13Disclaimers

Sports carry a risk of injury. You take part at your own risk and should check you are fit to play. Venues and academies are responsible for their premises, equipment, coaching and safety.

The Services are provided "as is" and "as available". To the extent permitted by law, we make no warranties that the Services will be uninterrupted or error-free, or that listings, slots or prices shown by venues are accurate.

14Limitation of liability

To the maximum extent permitted by law, Quik Sports will not be liable for any indirect, incidental, special or consequential loss, or for any loss arising from the acts or omissions of venues, academies, coaches, teammates or other users. Our total liability for any claim relating to the Services will not exceed the greater of INR 1,000 or the amount you paid to Quik Sports (if any) in the 6 months before the claim.

Nothing in these Terms limits liability that cannot be limited under applicable law.

15Indemnity

You agree to indemnify Quik Sports and its team against claims, losses and costs arising from your breach of these Terms, your User Content, or, if you are a venue or academy, your premises and services.

16Suspension and termination

You can stop using the Services and delete your account at any time. We may suspend or close your account, with notice where practical, if you break these Terms, if required by law, or to protect users. Sections that by their nature should survive termination will survive.

17Governing law and disputes

These Terms are governed by the laws of India. We encourage you to contact us first at support@quiksports.app so we can try to resolve any issue informally. Subject to any mandatory consumer protection rights you have, courts at the place of our registered office shall have exclusive jurisdiction.

18Changes to these terms

We may update these Terms. We will update the date above and, for material changes, tell you in the app before they take effect. Continuing to use the Services means you accept the updated Terms.

19Contact us