How can we help?
Get help with bookings, payments, academies, teams or your account. Our team usually replies within one business day.
In-app help
The quickest way. Open Help & support in the app and raise a ticket linked to your booking.
Get the appEmail us
For anything else, write to us with your registered mobile number and booking ID if you have one.
support@quiksports.appCommon questions
I didn't receive my sign-in code
Codes are sent on WhatsApp to your registered number. Check that the number is correct and active on WhatsApp, and wait 60 seconds before tapping Resend. If it still doesn't arrive, email us from any address with your number.
My booking still shows "Requested"
Some grounds confirm bookings manually. You'll get a notification as soon as the venue accepts. You can withdraw the request at any time before then.
How do I cancel a confirmed booking?
Open the booking in My bookings and tap Cancel. The venue's cancellation rules apply. See the Cancellation & Refund Policy.
When will I get my refund?
Online refunds reach your original payment method within 5–7 business days after approval. Refunds for UPI or cash paid directly to a venue are handled by the venue.
How do I list my ground or academy?
Sign up in the app as a ground owner or academy, add your details, photos, timings and prices, and upload ownership proof for the Verified badge.
How do I report a user, review or listing?
Raise it through Help & support in the app, or email us. We review reports within 24 hours. Read our Community Guidelines.
Does Quik Sports charge any fee?
No. Quik Sports charges no booking, convenience or listing fee to players, grounds or academies.
Company contact
privacy@quiksports.app
[Registered business address], India